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Goran Buba?, Antonela Ci?me?ija and Andreja Kovacic
After the introduction of the ChatGPT conversational artificial intelligence (CAI) tool in November 2022, there has been a rapidly growing interest in the use of such tools in higher education. While the educational uses of some other information technol...
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Guo Lin and Yongfeng Zhang
This study investigates the feasibility of developing an Artificial General Recommender (AGR), facilitated by recent advancements in Large Language Models (LLMs). An AGR comprises both conversationality and universality to engage in natural dialogues and...
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William Villegas-Ch, Rodrigo Amores-Falconi and Eduardo Coronel-Silva
Accessibility is an increasingly important topic for Ecommerce, especially for individuals with vision problems. To improve their online experience, the design of a voice assistant has been proposed to allow these individuals to browse and shop online mo...
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Gerardo Cazzato, Marialessandra Capuzzolo, Paola Parente, Francesca Arezzo, Vera Loizzi, Enrica Macorano, Andrea Marzullo, Gennaro Cormio and Giuseppe Ingravallo
The advent of Artificial Intelligence (AI) has in just a few years supplied multiple areas of knowledge, including in the medical and scientific fields. An increasing number of AI-based applications have been developed, among which conversational AI has ...
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Guendalina Caldarini, Sardar Jaf and Kenneth McGarry
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to provide virtual as...
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Fernando Fernández-Martínez, Cristina Luna-Jiménez, Ricardo Kleinlein, David Griol, Zoraida Callejas and Juan Manuel Montero
Intent recognition is a key component of any task-oriented conversational system. The intent recognizer can be used first to classify the user?s utterance into one of several predefined classes (intents) that help to understand the user?s current goal. T...
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Addi Ait-Mlouk, Sadi A. Alawadi, Salman Toor and Andreas Hellander
Machine reading comprehension (MRC) of text data is a challenging task in Natural Language Processing (NLP), with a lot of ongoing research fueled by the release of the Stanford Question Answering Dataset (SQuAD) and Conversational Question Answering (Co...
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Victoria Firsanova
Pág. 53 - 59
The paper presents a study on question answering systems evaluation. The purpose of the study is to determine if human evaluation is indeed necessary to qualitatively measure the performance of a sociomedical dialogue system. The study is based on the da...
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Trang Nguyen,Maxim Shcherbakov
Pág. 31 - 36
Nowadays, the use of chatbots in industry and education has increased substantially. Building the chatbot system using traditional methods less effective than the applied of machine learning (ML) methods. Before chatbot based on finite-state, rule-base, ...
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Fatima Ali Amer Jid Almahri, David Bell and Mahir Arzoky
This research aims to explore how to enhance student engagement in higher education institutions (HEIs) while using a novel conversational system (chatbots). The principal research methodology for this study is design science research (DSR), which is exe...
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