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Vinda Yuni Prahastia,Hadi Ismanto
Pág. 89 - 102
AbstractThe furniture industry in Jepara is famous locally and worldwide. More than 31% of small and medium businesses in Jepara are furniture. Its reputation has attracted a lot of attention related to its role in economic activity. This study aims to a...
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Jaroslav Dado, Janka Taborecka?Petrovicova, Tamara Rajic
Pág. 47 - 58
Research question: This study aims to propose and empirically examine a relationship quality model in a grocery retail setting in Serbia. Motivation: Whereas relationship quality has been extensively studied in B2B settings and in developed economies, fa...
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Merve Öksüz
Pág. 193 - 215
Customers? actions may encourage and motivate employees to make decisions about successful service delivery which is called customer empowering behaviors (Dong, Chuang, Liao, Zhou & Campbell, 2015). This article aims to explain antecedents of custome...
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Heru Susanto, Leu Fang Yie, Fadzliwati Mohiddin, Arief Amier Rahman Setiawan, Parastou Khodaparast Haghi and Desi Setiana
When the world was engulfed by a COVID-19 pandemic crisis, various activities could not be carried out normally. Activities may continue from home during a crisis by the use of a smartphone through the internet, because almost all people have their own s...
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Rita Zahara,Nandan Limakrisna
Pág. 7 - 10
The study aims to determine the effect of service quality and customer relations simultaneous on the image of PT.JEIP. The method used in this research is a descriptive and explanatory survey. The unit of analysis is the investor industrial estates manag...
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Margarita I?oraite
Pág. 220 - 225
Article analyzes competitive advantage theoretical aspects and also competitive advantage in pharmacy sector in Lithuania. Competitive advantage is what all (competing) business strategies are directed to. Many factors can provide a competitive advantage...
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Elizabeth Adaobi Oputa,Fakhrorazi bin Ahmad
Pág. 38 - 45
This paper presents a theoretical discussion regarding how semiotic advertising is adopted by international firms. The semiotic advertising concept as explained in this study is defined as an advertising approach or method based on the use of signs and s...
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klaus Solberg Söilen
It is often heard, and even more often seen written, for example on social media, that that there is nothing new in the competitive intelligence (CI) field. There are no new ideas, the ideas that are being expressed are the same old, there is no developm...
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Pavel Jasek, Lenka Vrana, Lucie Sperkova, Zdenek Smutny and Marek Kobulsky
This article provides an empirical statistical analysis and discussion of the predictive abilities of selected customer lifetime value (CLV) models that could be used in online shopping within e-commerce business settings. The comparison of CLV predictiv...
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Feliks Anggia,Ubud Salim,Sunaryo Sunaryo,Solimun Solimun
Pág. 74 - 82
The research approach is quantitative, explanatory. The research analytical unit is a trader of leather industrial products as a small business presentation totaling 65,086 population. The sample of research is the trader who at the same time become the ...
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