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JOURNAL OF MARKETING
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JOURNAL OF MARKETING
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Vol: 69 Núm: 3 Par: 0 (2005)
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Artículo
ARTÍCULO
TITULO
Customer Satisfaction, Cash Flow, and Shareholder Value
Gruca
Thomas S
Rego
Lopo L
Resumen
No disponible
PÁGINAS
pp. 115 - 130
NÚMERO
Volumen: 69 Número: 3 Parte: 0 (2005)
MATERIAS
ADMINISTRACIÓN
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