Inicio  /  JOURNAL OF MARKETING  /  Vol: 73 Núm: 5 Par: 0 (2009)  /  Artículo
ARTÍCULO
TITULO

The Role of Customer Gratitude in Relationship Marketing.

Robert W. Palmatier    
Cheryl Burke Jarvis    
Jennifer R. Bechkoff    
Frank R. Kardes    

Resumen

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