REVISTA

QUALITY PROGRESS

ISSN: 0033-524X Frecuencia: 12 Formato: Impresa

Tablas de contenido

6 artículos asociados

Volumen 35 Número 9 Parte 0 Año 2002

Reduce Human Error How to analyze near misses and sentinel events, determine root causes and implement corrective actions	Solicitud
Rooney, J. J. Heuvel, L. N. V. Lorenzo, D. K.
Pág. 27 - 36

Meeting Patient Expectations ISO 9000 will do for healthcare what it has systematically succeeded in doing for manufacturing and services	Solicitud
Crago, M. G.
Pág. 41 - 44

Deming and Me A lesson in managing your own healthcare	Solicitud
Crawford-Mason, C.
Pág. 45 - 49

Process Mapping s Next Step Simulation software provides a risk free way to model complex processes	Solicitud
Greenfield, M.
Pág. 50 - 57

Should You Transition to ISO 9001:2000? With the deadline looming, experts and users weigh in on the pros and cons of upgrading to the new standard	Solicitud
West, J. E. Haworth, G. Arter, D. R. Harvey, K. Naish, P. Green, J. W.
Pág. 58 - 65

The Little Hot Dog Stand That Could A Tennessee fast food chain uses the Baldrige process to gain competitive advantage against the giants	Solicitud
Daniels, S. E.
Pág. 66 - 71