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Juan Luis Rubio Sánchez, Mercedes Raquel García Revilla and Olga Martínez Moure
One of the key elements to consider in business management is the management of IT (Information Technology) departments by implementing processes as described in the ITIL (Information Technology Infrastructure Library) standard. This is particularly impo...
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Dacyr Dante de Oliveira Gatto,Edquel Bueno Prado Farias,Renato José Sassi
Pág. 69 - 84
O processo de Gerenciamento de Liberação de Versão é responsável pela implementação de mudanças no ambiente de infraestrutura de Tecnologia da Informação, através do uso de um conjunto de itens de configuração. Caso ocorra alteração nestes itens de...
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Mario Augusto Ranzatti,Alessandro Marco Rosini,Orlando Roque da Silva,Angelo Palmisano,Arnoldo J H Guevara
Pág. 13 - 11
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Lydia Wijaya,Indra Kharisma Raharjana,Endah Purwanti
Pág. 46 - 56
Information Technology (IT) is used by many organizations to enhance competitive advantage, but many outsource security firms have not used IT in their business processes. In this research, we will design Strategic Management for IT Services for outsourc...
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Luki Aisha Kusuma Wardani,Murahartawaty Murahartawaty,Luthfi Ramadani
Pág. 81 - 87
Abstrak?Teknologi Informasi saat ini sudah menjadi kebutuhan inti suatu organisasi dan bukan hanya sebagai alat pendukung. Pemerintah Kota Bandung, sebagai instansi pemerintahan, menjadikan Teknologi Informasi merupakan salah satu visi yang perlu dicapai...
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Roberto Ferro Escobar, Giovanny Mauricio Tarazona Bermúdez
ResumenDescargasReferenciasCómo citar
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Maico Gehrmann
Pág. 66 - 77
Several methodologies, tools and standards have been designed to help IT management within organizations. Companies seek, with the use of these mechanisms, the placement of IT management and organizational strategies, mainly to ensure that IT helps with ...
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Mohammad Dadashzadeh Dadashzadeh, T.J. Wharton
In this paper, we consider the application of Green Value Stream Mapping for greening the information technology functional area of organizations. We advocate the use of Information Technology Infrastructure Library (ITIL) processes to consider value str...
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Aileen Cater-Steel,Wui-Gee Tan
Societies and governments are becoming increasingly concerned about the impact of the expanding use of IT equipment on the environment, especially in terms of energy efficiency, emission reduction and toxic waste. The objective of this article is to expl...
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