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Yusof Chaharlang, Hamed Soleimani, Esmaeil Mehdizadeh and Alireza Alinezhad
Today, achieving managerial success and ongoing improvement depend greatly on the performance evaluation of service and economic units. On the other hand, we are aware that strategy is the primary driver of an organization?s long-term development and tha...
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Patrícia Quesado, Salomé Marques, Rui Silva and Alexandrino Ribeiro
This paper aims to develop a proposal for implementing the Balanced Scorecard (BSC) in a large Portuguese company that operates in the textile sector, intending to promote its subsequent implementation. Through a qualitative research approach, a case stu...
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Cláudia da Silva Vilela,Veruska Albuquerque Pacheco
Pág. 31 - 43
Em meio ao dinamismo empresarial e em busca de destaque no mercado, uma ferramenta estratégica que vem sendo amplamente utilizada nas últimas décadas nas organizações privadas - e mais recentemente nas instituições públicas - para o alcance de vantagem c...
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Jelena ?akovic Jovanovic, Cristiano Fragassa, Zdravko Krivokapic and Aleksandar Vujovic
Critical aspects of the environment can reduce the efficiency of Environmental Management Systems (EMS) when applied to Marine Transport. Accordingly, this paper focuses on the improvement of the traditional EMS approach through the usage of Balanced Sco...
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Ernando Fagundes,Helia Madeira Wiggers,Renícia Maria Innocenti,Sergio Murilo Petri
Pág. 137 - 151
O presente estudo buscou apresentar as contribuições decorrentes da implementação do Balanced Scorecard (BSC) no alcance dos objetivos estratégicos de uma organização. Para tanto, utilizou-se de um estudo de caso, de modo que se pudesse alcançar tal obje...
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Marcelo da Costa Borba,Josefa Ediliede Santos Ramos,Fulvia Fernanda Lima,Maria do Carmo Maracajá Alves,Rodolfo Araújo Moraes Filho
Pág. 172 - 185
O presente trabalho traz uma pesquisa conduzida em uma microempresa varejista de alimentos localizada no município de Serraria/PB. O objetivo desse estudo foi analisar e apresentar a visão dos envolvidos (gestor, colaboradores e clientes) sobre a execuçã...
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Carolina Elena Leyton Pavez,Joan Carles Gil Martín
Pág. 55 - 66
Transparenting, improving and strengthening city management demands of updated tools to aid key aspects of decision making process in a city?s administration. This study presents a Balanced Scorecard (BSC) for Chilean cities government. Cause-effect anal...
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Mohammad Taleghani
Pág. 586 - 593
During the past few years, we have seen a significant shift in cost accounting and management. In the new business environment, cost management has become a critical skill, but it is not sufficient for simply reducing costs; instead, costs must be manage...
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Yixin Sun, Xiaobao Yu, Zhongfu Tan, Xiaofei Xu and Qingyou Yan
The operating environment of power grid enterprises is complex with a range of monitoring indicators. To grasp the overall operational status in time and find the key affecting factors, Balanced Scorecard Card (BSC), Interpretive Structural Model (ISM), ...
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Mouhib Alnoukari,Abdellatif Hanano
Integration of business intelligence and corporate strategic management has adirect impact on modern and flexible organizations. This integration helps decision makers toimplement their corporate strategies, adapt easily to changes in the environment, an...
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