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Toni Dwi Yulian, Wahdiyat Moko, Mugiono
Pág. 24 - 34
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Lusiana Pratiwi, Sunaryo Sunaryo, Mugiono Mugiono
Pág. 56 - 62
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Yefrinal Andra, Verinita Arsya, Eri Besra
Pág. 108 - 117
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Rohmad Fuad Armansyah
Pág. 69 - 84
The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty. This research examines finan...
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Ahmad Samed Al-Adwan and Maher Ahmad Al-Horani
The Customer trust, satisfaction and loyalty with regard to the provision of e-commerce services is expected to be critical factors for the assessment of the success of online businesses. Service quality and high-quality product settings are closely link...
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Yongrok Choi and Do Quynh Mai
Vietnam, as a new emerging market, especially in e-business, has been promoting its emerging e-commerce market in Southeast Asia using aggressive players such as Lazada. Nonetheless, Vietnam has strong cultural background of risk-averse attitudes, like o...
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Kaukab Abid Azhar,Dr. Muhammad Adnan Bashir
Pág. 37 - 56
Online grocery stores are becoming more popular than ever. As the number of consumers of online grocery stores increases, understanding e-loyalty in this context is pivotal. Despite its growing importance, e-loyalty in online grocery shopping is a less e...
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