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Thomas Ng, Ekambaram Palaneeswaran, Mohan Kumaraswamy
Pág. 23 - 29
ISO9000-based Quality Management Systems(QMSs) have been widely applied by manycontractors with a hope to improve the productquality and hence achieve the desiredobjective of client satisfaction. However,setting up and implementing an ISO9000-based QMS i...
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