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Pejman Ebrahimi, Aidin Salamzadeh, Maryam Soleimani, Seyed Mohammad Khansari, Hadi Zarea and Maria Fekete-Farkas
This study evaluated the impact of startup technology innovations and customer relationship management (CRM) performance on customer participation, value co-creation, and consumer purchase behavior (CPB). This analytical study empirically tested the prop...
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Nikolaos-Alexandros Perifanis and Fotis Kitsios
Edge?fog computing and IoT have the ability to revolutionize businesses across all sectors and functions, from customer engagement to manufacturing, which is what makes them so fascinating and emerging. On the basis of research methodology by Webster and...
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Ogujiuba Kanayo
Pág. 123 - 133
The Agricultural sector in South Africa is amongst the main contributors to job-creation South Africa. Since the post-apartheid era, South Africa has seen a severe transformation in this sector, of which previously disadvantaged farmers (especially women...
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Joan Wakasa MURUMBA,Tom KWANYA,Jane Cherono MAINA
Pág. 125 - 144
Tacit knowledge (TK) is non-codified and personal (sticky) knowledge that is difficult to transfer. TK cannot be said to be significant if there is a lack of tangible contributions. Universities can only realize such returns when there is growth in terms...
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Steven Alter
Pág. 1 - 22
This article responds to a need for a socio-technical systems (STS) perspective that fits in a world that has changed greatly over the decades since the socio-technical movement began. This article identifies conditions and paradoxes that limit tradition...
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A.V. Olifirov,K.A. Makoveichuk,S.A. Petrenko
Pág. 85 - 91
The article examines the transformation of business models in the digital economy. It has been determined that the digital economy is characterized by an increase in the share of knowledge, innovation, an increase in the share of services and intangible ...
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Jiyoung Kim
Few studies have reported on how customer value is co-created in healthcare service delivery, and its effect on patients’ perceptions of wellbeing. It is important to examine physician-patient interaction in the context of a healthcare sector chara...
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Joseph Frempong, Junwu Chai and Enock Mintah Ampaw
The study aims at establishing the benefits of actively utilizing the intangible resources of solid waste management customers in designing and implementing solid waste collection services, using the social media platforms. While Ghana generates high vol...
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Noor Sembiring
Pág. 160 - 167
This study aims to (1) Know the influence of good relationships of customers, product attributes, and uniqueness of resources to shift values in the textile industry in West Java. (2) Knowing the influence of good relationships of customers, product attr...
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Andreas WITTKOP,Katrin ZULAUF,Ralf WAGNER
Pág. 193 - 207
The internationalization of firms has mainly been analyzed and explained by considering observations in a pre-digital business environment. Thus, the applicability of the internationalization theories to digital ways of conducting business needs to be ch...
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