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Mumtaz Ali Memon,Hiram Ting,Rohani Salleh,Jati Kasuma Ali,Yusman Yacob
Pág. 442 - 447
The study aims to identify the level of stress and job satisfaction among call operators (COs) in Malaysia. It also explores COs views on the factors affecting their stress level and job satisfaction. This research is based on a case study of a telecommu...
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