117   Artículos

 
en línea
Lori Bradford, Kwok P. Chun, Rupal Bonli and Graham Strickert    
Currently, there are no tools that measure improvements in levels of empathy among diverse water stakeholders participating in transboundary decision-making. In this study, we used an existing empathy scale from clinical psychology during an Experimental... ver más
Revista: Water    Formato: Electrónico

 
en línea
Omiros Iatrellis, Nicholas Samaras, Konstantinos Kokkinos and Apostolis Xenakis    
Academic advising is often pivotal in shaping students? educational experiences and choices. This study leverages natural language processing to quantitatively evaluate reviews of academic advisors, aiming to provide actionable insights on key feedback p... ver más
Revista: Applied System Innovation    Formato: Electrónico

 
en línea
Saad Awadh Alanazi, Maryam Shabbir, Nasser Alshammari, Madallah Alruwaili, Iftikhar Hussain and Fahad Ahmad    
The research area falls under the umbrella of affective computing and seeks to introduce intelligent agents by simulating emotions artificially and encouraging empathetic behavior in them, to foster emotional empathy in intelligent agents with the overar... ver más
Revista: Applied Sciences    Formato: Electrónico

 
en línea
Mariolino De Cecco, Alessandro Luchetti, Isidro Butaslac III, Francesco Pilla, Giovanni Maria Achille Guandalini, Jacopo Bonavita, Monica Mazzucato and Kato Hirokazu    
In rehabilitation settings that exploit Mixed Reality, a clinician risks losing empathy with the patient by being immersed in different worlds, either real and/or virtual. While the patient perceives the rehabilitation stimuli in a mixed real?virtual wor... ver más
Revista: Information    Formato: Electrónico

 
en línea
Yuli Rohmiyati, Tengku Siti Meriam Tengku Wook, Noraidah Sahari, Siti Aishah Hanawi and Faizan Qamar    
Persona is a method to create a user profile by describing a fictitious user through user experience. This persona study needs to be carried out for the benefit of system design according to the users? wishes because, so far, electronic resources (e-reso... ver más
Revista: Computers    Formato: Electrónico

 
en línea
André Tchoia Relógio and Fernando Oliveira Tavares    
This study aimed to investigate the level of client satisfaction among airline passengers and other users of Huambo?s airport in Angola. A quantitative method was used, based on a questionnaire addressed to airline passengers on their trips to Huambo and... ver más
Revista: Urban Science    Formato: Electrónico

 
en línea
Lilies Prihantini     Pág. 9
This conceptual paper explores the impact of service-related attributes on customer satisfaction in Indonesian family dining establishments in Jakarta. This study is based on the SERVQUAL model, and a quantitative approach will be adopted using SmartPLS ... ver más
Revista: Journal of Postgraduate Current Business Research    Formato: Electrónico

 
en línea
Cheng-Kun Wang, Mohammad Masukujjaman, Syed Shah Alam, Ismail Ahmad, Chieh-Yu Lin and Yi-Hui Ho    
This study aims to explore the effects of service-quality dimensions on the customer satisfaction of non-banking financial institutions in an emerging economy by adopting the renowned SERVPERF model. To verify the proposed model, data was collected from ... ver más
Revista: International Journal of Financial Studies    Formato: Electrónico

 
en línea
Luke Balcombe    
Artificial intelligence (AI) chatbots have gained prominence since 2022. Powered by big data, natural language processing (NLP) and machine learning (ML) algorithms, they offer the potential to expand capabilities, improve productivity and provide guidan... ver más
Revista: Informatics    Formato: Electrónico

 
en línea
Chiara Baiano, Gennaro Raimo, Isa Zappullo, Marialaura Marra, Roberta Cecere, Luigi Trojano and Massimiliano Conson    
Growing evidence suggests that empathy is a relevant psychological trait to face the challenges imposed by the COVID-19 pandemic, but at the present very little is known on whether this multi-dimensional construct has been affected by the pandemic outbre... ver más

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