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Pascal Harth, Orlando Jähde, Sophia Schneider, Nils Horn and Rüdiger Buchkremer
In this research, we present an algorithm that leverages language-transformer technologies to automate the generation of product requirements, utilizing E-Shop consumer reviews as a data source. Our methodology combines classical natural language process...
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Andry Alamsyah and Nadhif Ditertian Girawan
The disposability of clothing has emerged as a critical concern, precipitating waste accumulation due to product quality degradation. Such consequences exert significant pressure on resources and challenge sustainability efforts. In response, this resear...
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Yusung An, Hayoung Oh and Joosik Lee
The feedback shared by consumers on e-commerce platforms holds immense value in marketing, as it offers insights into their opinions and preferences, which are readily accessible. However, analyzing a large volume of reviews manually is impractical. Ther...
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Elizabeth del Carmen Pérez Ricardo,Ernesto Batista Sánchez,Justa Ramona Medina Labrada,Francisco Fidel Feria Velázquez
The present study explores consumer behavior of tourists throughuser-generated content by presenting a method that utilizes online reviews and text processing techniques in analyzing behavior patterns. The current study examined 7,856 travel reviews from...
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Mustafa Ozkaynak, Christina M. Sircar, Olivia Frye and Rupa S. Valdez
Background: Design workshops offer effective methods in eliciting end-user participation from design inception to completion. Workshops unite stakeholders in the utilization of participatory methods, coalescing in the best possible creative solutions. Ob...
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Ristina Tri Rahmawati,Muhammad Anwar Fathoni
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Seng W. Loke
The Internet of Things is emerging as a vast, inter-connected space of devices and things surrounding people, many of which are increasingly capable of autonomous action, from automatically sending data to cloud servers for analysis, changing the behavio...
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Argaw Gurmu, Anna Galluzzo, John Kite
Consumer satisfaction is essential for quality assurance, business survival and economic prosperity. It can also be used as an indicator of the occurrence of defects in the houses delivered by builders. The objective of this study is to compare the quali...
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Shin Won Kim, Kyunghun Lee, Joo Seong Sohn and Sung Woon Cha
This study focuses on improving multifunctional product development. Instead of face-to-face or other survey methods, we used text mining of online reviews to confirm which characteristics consumers prefer. The reference probability (importance), and the...
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Jorge Vieira, Rui Frade, Raquel Ascenso, Inês Prates and Filipa Martinho
In recent years, tourism has experienced remarkable growth worldwide. This sector is rapidly becoming the main export activity and the most important source of GDP growth in several countries. In Portugal, it represented around 19.7% of exports in 2019. ...
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