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Igor Jurcic and Sven Gotovac
Modern telecom operators will have to change their business approach, organization, products development and services development, customer approach and many other important issues if they want to be competitive on the telecom markets in the following ye...
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Patrick Ladipo, Bolajoko Dixon-Ogbechi, Olushola Akeke, Ismail Arebi, Olukunle Babarinde
Pág. 59 - 70
The purpose of this study is to determine the effect of market segmentation on competitive advantage in the Nigerian telecommunications service sector in the Lagos state. Motivation: The Nigerian government's decision to liberalize the communication indu...
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Tianyuan Zhang, Sérgio Moro and Ricardo F. Ramos
Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies. This study aimed to develop a churn prediction mode...
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Latifah Almuqren, Fatma S. Alrayes and Alexandra I. Cristea
With the rising growth of the telecommunication industry, the customer churn problem has grown in significance as well. One of the most critical challenges in the data and voice telecommunication service industry is retaining customers, thus reducing cus...
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Lars Taxén
Pág. 39 - 48
Socio-technical Systems theory sees an organizational work system as comprised of two distinct subsystems ? a technical and a social one ? that influence each other. Together, these subsystems determine the performance of the work system. Alternative soc...
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Saurav Kumar
Mobile industry in India is has become one of the fastest developing industries world over. Indian mobile subscribers have become used to touch mobiles within a relatively short span of time. India is the second biggest market in the world for mobile ser...
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Manfred Sneps-Sneppe,Vladimir Sukhomlin,Dmitry Namiot
Pág. 37 - 48
The article deals with issues related to the creation of an information infrastructure for the digital economy. The program "Digital Economy of the Russian Federation" and the corresponding action plan for the "Information Infrastructure" area of this pr...
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Peter Ozaveshe Oviroh and Tien-Chien Jen
As more locations gain access to telecommunication, there is a growing demand to provide energy in a reliable, efficient and environmentally friendly manner while effectively addressing growing energy needs. Erratic power supply and rising operation cost...
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Daniel Asante Kyei,Augustine Thomas Mambu Bayoh
Pág. 171 - 183
The competition within the telecommunication sector is increasing day by day in Ghana and therefore requires the telecom operators to be more adept in their strategic approach to meet the growing demands of customers. Effective innovation is believed to ...
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Wael Bakhit
Pág. 80 - 94
The telecommunication industry is different from other industries in the basis of innovation rate. This industry continuously provides end users with new technological generations and disruptive technologies. Due to the complexity of the nature of the pr...
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