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Guillermo Calahorra-Candao and María José Martín-de Hoyos
This study develops a theoretical framework integrating the Technology Acceptance Model (TAM) and Uses and Gratifications Theory (UGT) to predict and understand the acceptance of voice shopping intentions, particularly through AI-driven voice assistants....
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William Villegas-Ch, Rodrigo Amores-Falconi and Eduardo Coronel-Silva
Accessibility is an increasingly important topic for Ecommerce, especially for individuals with vision problems. To improve their online experience, the design of a voice assistant has been proposed to allow these individuals to browse and shop online mo...
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Michele Fiorentino, Marina Ricci, Alessandro Evangelista, Vito Modesto Manghisi and Antonio Emmanuele Uva
The choice of furniture in a retail store is usually based on a product catalog and simplistic product renderings with different configurations. We present a preliminary field study that tests a Multi-Sensory In-Store Virtual Reality Customer Journey (MS...
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Kleanthis G. Gatziolis, Nikolaos D. Tselikas and Ioannis D. Moscholios
The World Wide Web is evolving rapidly, and the Internet is now accessible to millions of users, providing them with the means to access a wealth of information, entertainment and e-commerce opportunities. Web browsing is largely impersonal and anonymous...
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Adrian Serrano-Hernandez, Rocio de la Torre, Luis Cadarso and Javier Faulin
E-commerce has boosted in the last decades because of the achievements of the information and telecommunications technology along with the changes in the society life-style. More recently, the groceries online purchase (or e-grocery), has also prevailed ...
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Kamarin Merritt and Shichao Zhao
There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements. These changes have forced many retailers to rethink their business models and utilise a combi...
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Sean Wise, Madelon Crothers
RedFlagDeals.com (RFD) is a daily virtual destination for over 450,000 Canadian consumers seeking and sharing coupons, promotions, and deals. Founder, Derek Szeto, created the website because he saw an unmet need in the Canadian market and did not hesita...
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Carolyn Chin,Paula Swatman,Paula Swatman
Online shopping has thus far tended to be a niche business ? highly successful in selling digital products such as shares, software and, increasingly, music and films, it has been less successful in persuading the purchasers of ?traditional? goods such a...
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