2   Artículos

ANALYSIS EFFECT OF SERVICE RECOVERY ON CUSTOMER LOYALTY WITH SATISFACTION AND WOM (WORD OF MOUTH) AS MEDIATION VARIABLES AT FOUR-STAR HOTELS IN BATAM CITY

Revista: Journal of Business Studies and Management Review    Formato: Electrónico

Tabla de contenido: Vol: 4 Num: JBSMR, Vol.4 No.2, June 2021 Par: 0 Año: 2021