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John L. Gardenghi, Lucas G. Pereira, Shayane M. Alcantara, Rejane M. C. Figueiredo, Cristiane S. Ramos and Luiz C. M. Ribeiro, Jr.
Digital Transformation is under constant evolution. Organizations that were not already created in the digital environment need to digitalize their services. The process used to do so may involve not only elements of technology, but also social, politica...
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