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Widarti Widarti,Desfitrina Desfitrina,Zulfadhli Zulfadhli
Pág. 211 - 219
The business process life cycle is a collection of structured work activities that are interconnected to solve a problem that results in an output (product / output) or service that achieves goals and supports the achievement of strategic goals and objec...
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Lesi Hertati,Marlina Widiyanti,Desfitrina Desfitrina,Afriapollo Syafarudin,Otniel Safkaur
Pág. 236 - 244
A crisis is a period associated with events that occur unexpectedly that have a negative impact on the organization. The economic crisis is caused by an unforeseen world situation so it must provide a fast, precise and accurate decision so as not to affe...
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Desfitrina Desfitrina,Zulfadhli Zulfadhli,Widarti Widarti
Pág. 135 - 144
The purpose of this study is to determine the effect of service on competitive advantage. The unit of analysis in this study is the manager of a manufacturing industry company in South Sumatra. The results showed that a good level of service would create...
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