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Paolo Ciancarini, Raffaele Giancarlo and Gennaro Grimaudo
Digital transformation in the public sector provides digital services to the citizens aiming at increasing their quality of life, as well as the transparency and accountability of a public administration. Since adaptation to the citizens changing needs i...
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Thabit Atobishi, Sahar Moh?d Abu Bakir and Saeed Nosratabadi
As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizati...
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Luana Conte, Emanuele Rizzo, Tiziana Grassi, Francesco Bagordo, Elisabetta De Matteis and Giorgio De Nunzio
Pedigree charts remain essential in oncological genetic counseling for identifying individuals with an increased risk of developing hereditary tumors. However, this valuable data source often remains confined to paper files, going unused. We propose a co...
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Noella Edelmann and Shefali Virkar
Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel ou...
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Judie Attard and Keith Cortis
Several public services in Malta operate under the stewardship of different governmental bodies, ministries, or departments. This results in considerable effort in the delivery of public services, especially ones that require the use of multiple registri...
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Noella Edelmann, Ines Mergel and Thomas Lampoltshammer
Digitalisation has changed society, and, as a result, public administrations are required to undergo significant changes to satisfy emergent societal needs. These changes impact all areas of the public sector, including the development and provision of d...
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Ria Angin,Putri Robiatul Adawiyah
Pág. 140 - 158
This article's main focus research result is on the unpredictable public service in Covid-19 pandemic as a factor in the quick digitization of public services. During the Covid-19 Pandemic, in the Population and Civil Registry Office of Situbondo Regency...
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Changui Lee and Seojeong Lee
The maritime industry, which transports approximately 90% of the world?s goods, plays a crucial role in the global economy. However, increasing reliance on digital technologies has made the industry vulnerable to cybersecurity threats that may compromise...
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Leonardo Filipe da Silva, Emilene Zitkus and André Pimenta Freire
The ubiquity of the Internet and its technology and the increasing aging of the world?s population are ever more evident. Older users have different demands and capabilities when using the services offered in the digital environment. As a service provide...
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Elizabeth Ford, Richard Tyler, Natalie Johnston, Vicki Spencer-Hughes, Graham Evans, Jon Elsom, Anotida Madzvamuse, Jacqueline Clay, Kate Gilchrist and Melanie Rees-Roberts
Background: In the United Kingdom National Health Service (NHS), digital transformation programmes have resulted in the creation of pseudonymised linked datasets of patient-level medical records across all NHS and social care services. In the Southeast E...
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