|
|
|
|
|
Ndung?u Kabare, Anne Wairimu Mwangi, Kenneth Wanjau
Pág. 36 - 49
The purpose of this study was to assess the influence of consumer complaints handling on consumer satisfaction in dairy milk processors in Kenya. The study population was 384 consumers from 15 major supermarkets chains in Kenya. Primary data was sought f...
ver más
|
|
|
|
|