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Augusto S. C. Modesto, Rejane M. da C. Figueiredo, Cristiane S. Ramos, Letícia de S. Santos, Elaine Venson and Glauco V. Pedrosa
In the last few years, several organizations have been looking for strategies to meet the needs of users of Information Technology (IT). The decentralization of IT and the empowerment of nonprofessional users have been a viable option among these strateg...
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