3   Artículos

Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach

Revista: MANAGEMENT SCIENCE    Formato: Impreso

Tabla de contenido: Vol: 56 Num: 7 Par: 0 Año: 2010

Dynamic Control of N-Systems with Many Servers: Asymptotic Optimality of a Static Priority Policy in Heavy Traffic

Revista: OPERATIONS RESEARCH    Formato: Impreso

Tabla de contenido: Vol: 58 Num: 1 Par: 0 Año: 2010