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Mochamad Anton Wiguna Saputra, R. Deni Muhammad Danial, Dicky Jhoansyah
Pág. 786 - 792
The purpose of this study was to determine whether there are differences in differentiation strategies, service quality, and competitive advantages of Pos Indonesia and JNE in Sukabumi Regency. The method used in this research is quantitative with a comp...
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Jusni Jusni, Economics and Business Faculty, Hasanuddin University Andi Aswan, Economics and Business Faculty, Hasanuddin University, Indonesia Gunawan Baharuddin, Universitas Pancasila, Indonesia Hafizah Abdul Rahim, Faculty of Applied and Human SciencesUniversiti Malaysia Perlis, Malaysia 10.21831/economia.v18i2.52330
Pág. 274 - 288
AbstractThe study seeks how the Regional Development Banks operating in South and West Sulawesi maintain and attract depositors by evaluating the deposit products and banking service quality that have an impact on depositors' satisfaction. The study coll...
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M. Syamil Bin Shahul Hamid,Glenn Baxter,Graham Wild
Pág. 78 - 91
This research focuses on understanding how passengers had perceived airline?s flight services as well as how passengers had evaluated the importance of service quality dimensions of airlines based in Singapore, specifically understanding whether full-ser...
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Pág. 1 - 43
Bangladesh, a developing country, is transforming towards a manufacturing hub for many popular industrial brands. It has become an attractive place for the international retailers (IRs) in the readymade garments (RMG) sector for competitive rates, qualit...
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Melitina Tecoalu, Kelvin Yonathan, Hery Winoto Tj
Pág. 75 - 80
Technological developments support an increase in online buying and selling activities in marketplaces that have turned conventional transactions into digital ones. The quality of services and promotions offered have also turned digital. The purpose of t...
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Dhita Adriani Rangkuti, Mey Monita Lestari Manalu, Sartika Nanda Lestari, Brian Robuli, Irfan Boy Samosir
Pág. 673 - 679
The purpose of this study was to determine and analyze the effect oprice, service quality, and customer relationship management on the purchase decision of Asuransi Astra Garda OtoMedan, JL.ImanBonjol. The data used are primary data obtained from the ans...
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Dilesha Nawadali Rathnayake,Jiang Dan,Pierre Axel Louembé,Otek Ntsama Ursule Yvanna
Pág. 94 - 100
Chinese banks have gradually expanded their financial services into overseas financial services and financial trade transactions. The financial services system is becoming more and more humanized and intelligent with the global economy's rapid developmen...
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Pág. 45 - 73
The purpose of this study is to examine the service quality of a higher education institution (HEI) using the SERVQUAL instrumentation. The study relied on a survey of undergraduate students at a private university in Bangladesh and the methodology...
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El-Bourainy Mehry,Salah Ashraf,ElSherif Marwa
Pág. 79 - 93
Financial inclusion has become the focus of economic policymaking worldwide. Increasing the accessibility of the weaker group of the society to formal financial services would not only serve at the individual level but will also benefit at the national l...
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Siongofolo Seydou Soro
Pág. 40 - 49
In this paper, we examine the main determinants of tax revenues in Côte d?Ivoire, paying attention to institutional factors and the informal economy. To do this, we apply the autoregressive distributed lag model developed by Pesaran et al. (2001) on annu...
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