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Carol E. Pollard, Monica Morales
Pág. 26 - 45
This paper assesses the impact of Miles and Snow?s business strategy and Sabherwal and Chan?s IS strategy types on business performance in small firms using the Profile Deviation Approach. Survey data collected from 93 small firms across various industry...
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Judy Young,Paul Gregg,Carol Pollard
The research presented in this paper was motivated by the thrust in Australia to move to whole of e-government. The aim was to determine the level of readiness towards the implementation of customer relationship management (CRM) in Australian Federal G...
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Carol Pollard,Elsie S. K. Chan
This paper outlines the current situation of Information Systems (IS) programs within the State of Victoria, Australia. It reports on how Victorian Universities are addressing the challenges associated with reducing local and international student demand...
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Phyl Webb,Carol Pollard
While hermeneutics is firmly embedded in social science research and has proven merit as a qualitative research philosophy and data analysis technique, the majority of IS researchers continue to be hermeneutic neophytes. This paper seeks to promote and ...
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