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Galina Ilieva, Tania Yankova, Margarita Ruseva, Yulia Dzhabarova, Veselina Zhekova, Stanislava Klisarova-Belcheva, Tanya Mollova and Angel Dimitrov
The objective of this study is to investigate and determine factors influencing user perception and acceptance of electronic government services in the context of technological advancements. The research focuses on classifying the main features of e-admi...
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Ângela Leite, Anabela Rodrigues and Sílvia Lopes
Brand experience, brand love, and brand behavior outcomes hold significant importance in management research. Their relevance extends to shaping strategic decision-making, fostering a customer-centric approach, and providing insights into the competitive...
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Refilwe Theopheline Leeuw and Nazeer Joseph
In today?s digital era, where communication is primarily conducted using computers and other technological devices, an agile mindset is not enough to be sustainable. Given the significant influence of human behaviour in agile environments, it is common f...
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Lucy Ongaya Lawrence; Stephen Makau Muathe
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Lingkai Yang, Sally McClean, Mark Donnelly, Kevin Burke and Kashaf Khan
Concept drift, which refers to changes in the underlying process structure or customer behaviour over time, is inevitable in business processes, causing challenges in ensuring that the learned model is a proper representation of the new data. Due to fact...
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Au?rius Juozapavicius, Agne Brilingaite, Linas Bukauskas and Ricardo Gregorio Lugo
Password hygiene plays an essential part in securing systems protected with single-factor authentication. A significant fraction of security incidents happen due to weak or reused passwords. The reasons behind differences in security vulnerable behaviour...
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Dan Andrei Panduru and Cezar Scarlat
The oil and gas industry is among the most affected industries as a result of war in Ukraine, on top of other economic, political, and environmental global turbulences that culminated with the coronavirus pandemic. The purpose of this qualitative, explor...
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Charl Maree and Christian W. Omlin
Personalisation of products and services is fast becoming the driver of success in banking and commerce. Machine learning holds the promise of gaining a deeper understanding of and tailoring to customers? needs and preferences. Whereas traditional soluti...
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David Mhlanga
In banking and finance, credit risk is among the important topics because the process of issuing a loan requires a lot of attention to assessing the possibilities of getting the loaned money back. At the same time in emerging markets, the underbanked ind...
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Tshepo Tlapana
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The layout of a store is an important aspect influencing consumer buying behaviour and a significant determinant in the formation of a retail image. Well-designed store layouts are critical because they have a strong influence on in-store movement design...
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