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Lemai Nguyen,Nilmini Wickramasinghe
This paper reports on findings from an examination of a nursing information system through the lens of Activity Theory. The information system was designed to support real-time nursing documentation in acute care hospital contexts. The objective was to e...
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Emilia Bellucci,Lasitha Dharmasena,Lemai Nguyen,Hanny Calache
This paper reports on the Failure To Attend (FTA) rate of appointments as well as patients following the implementation of SMS reminders in a public dental outpatient service. Given the ineffectiveness of the intervention and a highly representativ...
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Oliver Hoffmann,David Cropley,Arthur Cropley,Lemai Nguyen,Paul Swatman
Is there room for more creativity in information systems? This article grew out of an AWRE?04 panel discussion on creativity in requirements engineering, and the impact of requirements engineering on creativity in systems engineering and systems use. Bot...
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Sharman Lichtenstein,Lemai Nguyen,Alexia Hunter
Corporate information technology (IT) management is increasingly service-oriented, offering continuous evaluation and improvement of application, communication, delivery and support services to internal and external customers. Service-oriented requiremen...
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