Resumen
Maintenance and repair of cars involve a large number of various operations. The entire process of car maintenance, starting with the customer's request and ending with the delivery of the car to the customer and the registration of the work completion certificate, includes a large number of sub-processes that can be automated. At the same time, it is advisable to identify the sub-processes that require automation in the first place.The article describes the developed software system for automating a car service using a cross-platform web application for mobile and stationary devices. Based on the analysis of existing solutions and software tools, the requirements for the software system were formulated, and priority tasks were determined. At the first stage, the software system should provide the operation of multifunctional subsystems for processing orders and warehouse management. It provides for the interaction between these subsystems with the transfer of the necessary data and documents. Among the large number of requirements, the following are highlighted: cross-platform, user-friendliness, the ability to connect additional devices, and open source software.The use of a software system for automating a car service using a cross-platform web application for mobile and stationary devices will create conditions for saving time and reducing the number of errors during customers? and employees? operations and will allow for more efficient work of the car service.