Resumen
In the recent years more attention has been paid to accessibility of public transport and space. This growing interest is also visible in The European Union transport policy, aiming at securing rights of passengers with reduced mobility. However, big differences in local standards of designing public space and transport infrastructure are visible. Furthermore, particular cities chose different strategies to improve accessibility of public transport. This paper presents a perspective on contemporary transport policy of the European Union applying to passengers with reduced mobility. Additionally, a proposal of program consisting of 4 integrated actions, is formulated. Framework of the paper is the universal design concept, described for the first time by The Center for Universal Design at North Carolina State University. Paper refers to case study of improving accessibility in Warsaw.