|
|
|
|
|
Rohmad Fuad Armansyah
Pág. 69 - 84
The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty. This research examines finan...
ver más
|
|
|
|
|
|
|
|
|
Dino Leonandri,(Sekolah Tinggi Pariwisata TrisaktiIndonesia)Rina Fitriana,(Politeknik SahidIndonesia)
Pág. 211 - 221
The competition between one hotel and another has made each hotel strategize to keep their customers. It also happens in the Swiss-Belresidences Hotel Kalibata Jakarta. Among several factors influencing customer loyalty is the quality of service and prod...
ver más
|
|
|
|
|
|
|
|
|
Firman Hidayat,Nur Asnawi
Pág. 149 - 165
The success of a government intention is to the satisfaction of the community about the service provided by the intense, the quality of service, satisfaction, and validity are important aspects that must be considered so that government institutions can ...
ver más
|
|
|
|
|
|
|
|
|
Hadi Setiawan,Achmad Firdiansjah,Junianto Tjahjo Darsono
Pág. 142 - 148
This study aims to analyze the influence of price and product quality to customer loyalty; analyze the influence of customer satisfaction on customer loyalty and analyze the influence of price, product quality to customer loyalty through customer satisfa...
ver más
|
|
|
|
|
|
|
|
|
Mesra Surya Ariefin,Andarwati Andarwati,Djumilah Hadiwidjojo
Pág. 289 - 302
This study aims to examine and analyze the effect of core service quality and Peripheral service quality on patient satisfaction and loyalty at the RSUD Dr. Soegiri Lamongan which is moderated by switching costs. The number of samples in this study were ...
ver más
|
|
|
|