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Suharto suharto,(Universitas Muhammadiyah MetroIndonesia)yuliansyah yuliansyah,(Universitas LampungIndonesia)
Pág. 389 - 403
This research attempts to examine how customer relationship management and customer experience influence customer satisfaction in Lampung Province retail complexes. Data was taken using non-random sampling method with purposive sampling technique and use...
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Aditya Candra Laksmana,Heru Kristanto
Pág. in press
An employee?s turnover intention to the company is related to organizational commitment, where several factors, such as compensation and perception of organizational culture, strongly support the success of organizational commitment. This research was co...
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Taufan Umbara,Astadi Pangarso,Retno Setyorini
Pág. in press
Organizational agility is the ability of an organization to respond to organizational dynamics. This paper applies a systematic literature review (SLR) based on the PRISMA protocol and theory-context-characteristic-methodology (TCCM) analysis to find res...
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Assyifa Nur Amanda Putri,Innocentius Bernarto
Pág. 77 - 90
This research aims to analyze the positive influence of price fairness, promotion, and perceived ease of use on repurchase intention. The survey method was used to analyze the results. Data collection technique was carried out through a questionnaire ins...
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Muhieddine Ramadan, Najib Bou Zakhem, Hala Baydoun, Amira Daouk, Samia Youssef, Abir El Fawal, Jean Elia and Ahmad Ashaal
The post-pandemic age has heightened the importance of digitalizing organizational practices and fostering innovation for SMEs to ensure resilient business operations in a volatile work environment. This research paper examines the impact of digital tran...
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