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International Journal of Research In Business and Social Science
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International Journal of Research In Business and Social Science
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Vol: 11 Núm: Special Par: 0 (2022)
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Artículo
ARTÍCULO
TITULO
The effect of service failure on customer loyalty through customer forgiveness and service recovery as mediation variablesA study on go-car in Surabaya
Ivatul Laili
Sumiati
Sudjatno
Resumen
No disponible
PÁGINAS
pp. 23 - 29
NÚMERO
Volumen: 11 Número: Special Parte: 0 (2022)
MATERIAS
ADMINISTRACIÓN
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