Inicio  /  QUALITY PROGRESS  /  Vol: 33 Núm: 9 Par: 0 (2000)  /  Artículo
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Features - Education - Service Quality and Higher Education Do Mix - The idea that service quality isn't compatible with educational institutions can be dispelled with this case study. Read how Indiana University Southeast successfully completed a qua

Canic    
Michael J    
McCarthy    
Patrick M    

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