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Thabit Atobishi, Sahar Moh?d Abu Bakir and Saeed Nosratabadi
As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizati...
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Luay Jum?a and Muath Esam Basheer
The study aims to analyse warehouse value-added services (VAS) data for a third-party logistics (3PL) service provider, which leads to identifying service improvements and cost-cutting opportunities in performing VAS for clients using Pareto analysis as ...
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Suharto suharto,(Universitas Muhammadiyah MetroIndonesia)yuliansyah yuliansyah,(Universitas LampungIndonesia)
Pág. 389 - 403
This research attempts to examine how customer relationship management and customer experience influence customer satisfaction in Lampung Province retail complexes. Data was taken using non-random sampling method with purposive sampling technique and use...
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Jaskiran Kaur, Geetika Madaan, Sayeeduzzafar Qazi and Pretty Bhalla
Purpose: The current research aimed to evaluate IT personnel proficiency levels at various management levels. This study aimed to learn how competency mapping is used to analyse the blend of skills among various people to create the most cohesive team an...
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Dodik Juliardi Iksan,(State University of MalangIndonesia)
Pág. 365 - 375
The purpose of this study was to try the goods of time pressure, deadline pressure, and work pressure on test quality among PAF observers in Malang City. The logical model exercised is a multitudinous retrogressi...
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