Resumen
The primary purpose of this study is to review and analyse the literature related to e-learning, which is linked to previous studies. Specifically, studies that used the TAM model to examine the effect of eleven external factors, such as website content quality, website design quality, website technical quality, website access speed, usability, e-learning system functionality, e-learning system reliability, facilitating conditions, top management support, student awareness and academic staff awareness on the use of an e-learning system in King Faisal University, Saudi Arabia. The findings of this study offer valuable guidelines for practitioners, researchers and educators about the most important factors that enhance the use of e-learning systems in universities.