Inicio  /  QUALITY PROGRESS  /  Vol: 34 Núm: 5 Par: 0 (2001)  /  Artículo
ARTÍCULO
TITULO

Features - Quality and the Bottom Line - How To Manage for Quality In Today's Economy - Quantifying the costs of quality -- Including failure costs -- Is the key to profitability and sales growth.

Feigenbaum    
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