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Hadi Setiawan,Achmad Firdiansjah,Junianto Tjahjo Darsono
Pág. 142 - 148
This study aims to analyze the influence of price and product quality to customer loyalty; analyze the influence of customer satisfaction on customer loyalty and analyze the influence of price, product quality to customer loyalty through customer satisfa...
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Sheila Khairana Alandri,Verinita Verinita
Pág. 207 - 219
Aims of this study to see the effect of the hotel sharia concept and customer value on customer satisfaction. This research was motivated by the increase of halal tourism in the world which made the majority of the Muslim population in Indonesia aware of...
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Yakup AKGÜL, Hadi RUBACI
Pág. 239 - 248
Although there are many implications regarding customer experience, retention, loyalty etc. the comprehensive approach for digital customer engagement still needs more attention. Digital platforms leave customer alone with his or her community without ba...
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Evelyn Wijaya, Puspa Marantika Ariyani
Pág. 283 - 296
Right now the amount of bank in Indonesia has reached 115 bank (OJK). Increasing number of bank has impact to increasing level of competition. Marketing becomes one of important activity in the company to keep the company existency to develop and get a p...
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Zaidi Isa,Nur Amalina Shafie
Pág. 154 - 163
Islamic Bank in Malaysia uses Bai? Bithaman Ajil (BBA) method and Musharakah Mutanaqisah Partnership (MMP) method for the home financing process. However, these house price calculation methods are still similar to conventional computation. In addition, p...
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