Redirigiendo al acceso original de articulo en 20 segundos...
ARTÍCULO
TITULO

CSR as Corporate Power. A Communication View Facebook Approach: An Exploratory Study

Anca Diana ?ERBAN    

Resumen

This article aims to operationalize and measure the power of corporate communication and the main strategies that Romanian companies use to communicate their CSR campaigns on Facebook. The study conducts an extensive survey designed to emphasize the corporate communication indicators of power within CSR communication on Facebook and their correlation with the CSR communication strategy used by the first 100 biggest companies in Romania according to their turnover. The most important findings refer to the practice of Romanian companies of using their Facebook pages, primarily in order to expand their market, and less for reaching the confidence of their stakeholders. Thus, they profess their preference for visibility against trust. Romanian companies mainly use the self-centered strategy to communicate their CSR actions on Facebook, which means that the indicatives ?relationship? and ?co-creation? are very weak from the company?s point of view. The resistance to power is strong on the stakeholders? side. As a result, it can be observed that there is a big pressure from the stakeholders? point of view concerning the CSR communication on Facebook, in Romania. While companies try to sell their products or services through Facebook, stakeholders try to establish a relationship and consolidate a trust liaison with the companies they choose to buy from. In this context, it can be acknowledged that companies would rather respond to stakeholders? questions or inquiries, than be proactive and anticipate some of their needs or complaints.

 Artículos similares

       
 
Richard Walton    
This paper investigates the motivations behind corporate social responsibility (CSR) by considering the consequences of environmental, social and governance (ESG) failures that CSR is intended to avoid. Using data from 2581 public U.S. firms over 2007?20... ver más

 
Anisa Dewi Puspita, Tina Kartini     Pág. 330 - 337
The purpose of this study is to determine whether there is an effect of Good Corporate Governance (GCG) and Corporate Social Responsibility (CSR) on the financial performance of banks listed on the Indonesia Stock Exchange (IDX) in 2019-2021. This study ... ver más

 
Jiaqi Luo, Mingxiao Bi and Dandan Jia    
This study explored how corporate social responsibility (CSR) risk, social networks, and firm performance interacted in light of resource dependence theory and information asymmetry theory to bridge the literature gap between CSR risk and firm performanc... ver más

 
Cristina Gaio and Tiago Cruz Gonçalves    
Corporate Social Responsibility (CSR) has progressively assumed a strategic role in corporate business. In this sense, the board of directors (Board) assumes a preponderant role, since they make decisions about business strategy. One considerably debated... ver más

 
Shyamala Dhoraisingam Samuel, Sakthi Mahenthiran and Ravindran Ramasamy