Resumen
With the proliferation of IoT devices, there has been exponential growth in data generation, placing substantial demands on both cloud computing (CC) and internet infrastructure. CC, renowned for its scalability and virtual resource provisioning, is of paramount importance in e-commerce applications. However, the dynamic nature of IoT and cloud services introduces unique challenges, notably in the establishment of service-level agreements (SLAs) and the continuous monitoring of compliance. This paper presents a versatile framework for the adaptation of e-commerce applications to IoT and CC environments. It introduces a comprehensive set of metrics designed to support SLAs by enabling periodic resource assessments, ensuring alignment with service-level objectives (SLOs). This policy-driven approach seeks to automate resource management in the era of CC, thereby reducing the dependency on extensive human intervention in e-commerce applications. This paper culminates with a case study that demonstrates the practical utilization of metrics and policies in the management of cloud resources. Furthermore, it provides valuable insights into the resource requisites for deploying e-commerce applications within the realms of the IoT and CC. This holistic approach holds the potential to streamline the monitoring and administration of CC services, ultimately enhancing their efficiency and reliability.