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Inicio  /  Administrative Sciences  /  Vol: 3 Par: 4 (2013)  /  Artículo
ARTÍCULO
TITULO

Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations

James D. Hess and Arnold C. Bacigalupo    

Resumen

Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader?s ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman?s (2001) and Boyatzis? et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes.

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