Resumen
In an era of smart cities and digitalisation, there has been a noticeable increase in the development and application of planning support systems (PSS). However, a significant challenge in the broader adoption of these PSS can be attributed to the user experience, which includes the efforts required in pre-processing data. It has been observed that typically 80% of the PSS usage time goes into pre-processing, cleaning, and loading data?a significant barrier for new users. This research focuses on improving user experience by developing and evaluating a new workflow tool called EasyUAZ. This workflow tool directly supports the iterative data preparation needs of scenario planning with the Online WhatIf??a widely used PSS to develop land-use suitability, demand and land-allocation scenarios. A comparative evaluation has been conducted to quantify the time taken for data preparation with ArcGIS, QGIS, and the EasyUAZ. The study found that EasyUAZ offers a time saving of 30%?35% when compared with other options.