Resumen
The scientific literature reveals that there is a gap oriented towards empirical study of the relationship between the Internet of Things (IoT) and sustainability in manufacturing industries. This paper aims to fill this gap by proposing a new conceptual model (CM) for evaluating the effectiveness of IoT technologies in relation to their orientation towards socio-environmental sustainability and the circular economy approach. The research methodology for developing the CM follows the PRISMA protocol, and the data are obtained from the Web of Science (WoS) and Elsevier Scopus databases, focusing on the relationship between IoT and sustainable manufacturing. The PRISMA methodology results in six articles whose statements contribute to the development of the CM. The statements are identified, categorized and organized from the selected articles and divided into dimensions, namely: IoT technology and environmental and social context. The CM incorporates these dimensions and their constructs and indicators to support the assessment of the effectiveness of IoT technologies in relation to socio-environmental sustainability and the circular economy approach. The result of this study is a CM whose objective is to guide organizations in the use of IoT technologies applied to the production and supply chain, in order to create advances in the field of sustainability and the circular economy. The CM will be validated and applied in a manufacturing industry in the next publication. The paper contributes to management practices as it explores the knowledge of performance measurement and evaluation in the context of IoT, sustainability and the circular economy approach.