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Inicio  /  QUALITY PROGRESS  /  Vol: 39 Núm: 2 Par: 0 (2006)  /  Artículo
ARTÍCULO
TITULO

Link Satisfaction to Market Share And Profitability - This adaptation from Linking Customer and Employee Satisfaction to the Bottom Line describes several ways organizations can link customer satisfaction data to financial performance

Allen    
Derek    

Resumen

No disponible

PÁGINAS
pp. 50 - 58

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