Satisfaction and loyalty of clients towards banking products and services

Artículos similares

A Study Of Investor Financial Behavior on Online Trading System in Indonesian Stock Exchange: E-Satisfaction, E-Loyalty, And E-Trust

Acceso

Rohmad Fuad Armansyah Pág. 69 - 84

The online trading system allows traders to enter orders directly into the system via electronic media immediately and directly. This condition will affect the level of customer satisfaction while increasing customer loyalty. This research examines finan... ver más

Revista: Journal of Economics, Business & Accountancy

CUSTOMER SATISFACTION AT SWISS-BELRESIDENCES KALIBATA JAKARTA

Acceso

Dino Leonandri,(Sekolah Tinggi Pariwisata TrisaktiIndonesia)Rina Fitriana,(Politeknik SahidIndonesia) Pág. 211 - 221

The competition between one hotel and another has made each hotel strategize to keep their customers. It also happens in the Swiss-Belresidences Hotel Kalibata Jakarta. Among several factors influencing customer loyalty is the quality of service and prod... ver más

Revista: Integrated Journal of Business and Economics

Effect of service quality against visitor loyalty through visitor satisfaction

Acceso

Firman Hidayat,Nur Asnawi Pág. 149 - 165

The success of a government intention is to the satisfaction of the community about the service provided by the intense, the quality of service, satisfaction, and validity are important aspects that must be considered so that government institutions can ... ver más

Revista: Management and Economics Journal (MEC-J)

Effect of house prices, product quality on customer loyalty through customer satisfaction in housing Permata Royal Garden Malang

Acceso

Hadi Setiawan,Achmad Firdiansjah,Junianto Tjahjo Darsono Pág. 142 - 148

This study aims to analyze the influence of price and product quality to customer loyalty; analyze the influence of customer satisfaction on customer loyalty and analyze the influence of price, product quality to customer loyalty through customer satisfa... ver más

Revista: Management and Economics Journal (MEC-J)

The effect of core and peripheral quality of satisfaction and loyalty of moderated patients by switching cost

Acceso

Mesra Surya Ariefin,Andarwati Andarwati,Djumilah Hadiwidjojo Pág. 289 - 302

This study aims to examine and analyze the effect of core service quality and Peripheral service quality on patient satisfaction and loyalty at the RSUD Dr. Soegiri Lamongan which is moderated by switching costs. The number of samples in this study were ... ver más

Revista: Management and Economics Journal (MEC-J)

Artículos similares

Revistas destacadas