Resumen
Effectiveness is one of the major concerns in corporate e-Learning and is critical when projects face financial and time-to-market constraints. Organizations and corporate universities seek methodologies and tools to help them manage more efficiently diverse e-Learning Projects. This paper describes the outcome of a case study on the assessment of the effectiveness of an eLearning project (n =1317), from sixteen different corporations in the context of insurance and banking industry in Portugal. Results will be presented on the application of the methodology proposed by Levy for the assessment of the effectiveness of e-Learning systems. Based on the output of this assessment, this paper will present a new tool, the Learning Officer Decision Matrix, which will contribute to a more efficient management of corporate e-Learning projects.