The effect of e-service quality on e-loyalty mediated by e-trust and brand image variablesA study on OVO E-Wallet application users in Malang City

Artículos similares

ONLINE TICKETING AND CUSTOMER SATISFACTION ANALYSIS: AN EXPLORATORY RESEARCH CONCERNING CUSTOMERS IN THE CONTEXT OF BURKINA FASO.

Acceso

Nathalie Kiswendsida Zongo,THEOPHILE BINDEOUE NASSE Pág. 151 - 165

Most studies on revenue or yield management have focused on its benefits to airline companies (Anderson & Wilson, 2003; Jerath, Netessine & Veeraraghavan, 2010). Then, the buying behavior of airline passengers has been studied by Diggines (2010), Gupta, ... ver más

Revista: International Journal of Management & Entrepreneurship Research

ANALYSIS OF GO JEK E-SERVICE QUALITY AND ITS EFFECT ON CUSTOMER SATISFACTION IN JAMBI CITY

Acceso

Novita Sari, Yenny Yuniarti Pág. 16 - 20

The development of technology is one of the supporting tools for companies capable of meeting the needs of consumers, by providing the best service. One technology-based business is GO Jek. GO jek is a company that leads the ojek transportation industry ... ver más

Revista: Journal of Business Studies and Management Review

Understanding e-Loyalty in Online Grocery Shopping

Acceso

Kaukab Abid Azhar,Dr. Muhammad Adnan Bashir Pág. 37 - 56

Online grocery stores are becoming more popular than ever. As the number of consumers of online grocery stores increases, understanding e-loyalty in this context is pivotal. Despite its growing importance, e-loyalty in online grocery shopping is a less e... ver más

Revista: International Journal of Applied Business and International Management

Artículos similares

Revistas destacadas