Redirigiendo al acceso original de articulo en 21 segundos...
Inicio  /  Management  /  Vol: 22 Núm: 3 Par: 0 (2017)  /  Artículo
ARTÍCULO
TITULO

Life Cycle of Quality Management System in Organizations

Aleksandra ?ivaljevic    
Vuk Bevanda    
Dragana Trifunovic    

Resumen

Considering that some organizations implemented the ISO 9001 standard more than 25 years ago, while othersdid it a while ago, some quality management systems (QMS) are older than others. This fact led authors to question whether there are differences between long and recently implemented quality management systems. Is there a pattern that QMS follows in its aging that could be considered as a life cycle of QMS? From October 2013 to June 2014, authors have conducted a survey in 186 certified companies using structured questionnaire in order to learn whether there was a significant difference between long and recently implemented QMSs.Collected data were processed using the ANOVA test with a confidence interval of 95%, i.e., a=0.05.Results show that there is a difference between quality management systems in the mature stage and those recently implemented. However, research pointed out two facts. First,34.41% of all surveyed companies apply QMS partially and have virtual QMS that has no purpose of improving business performances but only the purpose ofmaintaining the company?s certificate. Second, in companies that apply QMS fully, the frequency of all processes (which are elements of QMS) decreases in the first seven years of implementation, while after that period it begins to increase. Also, the paper describes indicators for determining companies which partially apply QMS.

 Artículos similares

       
 
Mónica Hernández-Madrigal     Pág. 57 - 68
The objective of this paper is to identify the traditional and contemporary management accounting practices used in various research articles as a basis to carry out studies on current cost practices, comparing and contrasting expert criteria. By means o... ver más

 
Stelios Eliakis, Dimosthenis Kotsopoulos, Angeliki Karagiannaki and Katerina Pramatari    
Innovative technology enterprises are recognized internationally as an important pillar in modern economic activity. This paper presents the findings from a research combining qualitative and quantitative methods, with the specific goal of identifying an... ver más

 
Michela Rimano, Alberto Simboli, Raffaella Taddeo and Andrea Raggi    
Organizations play a key role in reducing anthropogenic pressure on the natural environment. The first step towards improving their sustainability performances is the implementation of methodologies that take into consideration multiple environmental imp... ver más

 
Lovemore Nyere,Nicolene Wesson    
AbstractBackground: Dividend payout is one of the most debated contemporary corporate finance issues. No universal theoretical model describes the factors that corporate managers consider in dividend payout decisions. This study extends previous Sou... ver más

 
Shabib-Ahmed Shaikha,Tarun Kumar Singhalb    
Software technology is seeing enormous growth as it is used in all fields of technology. It is continuously evolving at a rapid pace and has a short span of the technological life cycle. The use of the software is not restricted only to information and c... ver más