Resumen
Our research investigates current challenges faced in southern Africa?s public transport sector and proposes a possible solution to overcome these challenges. Using South Africa and Zimbabwe as case studies, we identify shared challenges experienced in both countries for which a universal solution may be adopted. It was found that these challenges could mostly be attributed to government actions. We propose a need for better integration of social outcomes within public transport policy at the strategic, tactical and operational levels throughout the region. Moreover, we suggest that technology-driven solutions can be introduced in the public transport realm, amongst other solutions, entailing a universal cashless payment system coupled with GPS technology.