Resumen
Wireless sensor technologies can be used by intelligent transportation systems to provide innovative services that lead to improvements in road safety and congestion, increasing end-user satisfaction. In this article, we address vehicle routing with backup provisioning, where the possibility of reacting to overloading/overcrowding of vehicles at certain stops is considered. This is based on the availability of vehicle load information, which can be captured using wireless sensor technologies. After discussing the infrastructure and monitoring tool, the problem is mathematically formalized, and a heuristic algorithm using local search procedures is proposed. Results show that planning routes with backup provisioning can allow fast response to overcrowding while reducing costs. Therefore, sustainable urban mobility, with efficient use of resources, can be provided while increasing the quality of service perceived by users.