Resumen
Context?Anomaly detection in a data center is a challenging task, having to consider different services on various resources. Current literature shows the application of artificial intelligence and machine learning techniques to either log files or monitoring data: the former created by services at run time, while the latter produced by specific sensors directly on the physical or virtual machine. Objectives?We propose a model that exploits information both in log files and monitoring data to identify patterns and detect anomalies over time both at the service level and at the machine level. Methods?The key idea is to construct a specific dictionary for each log file which helps to extract anomalous n-grams in the feature matrix. Several techniques of Natural Language Processing, such as wordclouds and Topic modeling, have been used to enrich such dictionary. A clustering algorithm was then applied to the feature matrix to identify and group the various types of anomalies. On the other side, time series anomaly detection technique has been applied to sensors data in order to combine problems found in the log files with problems stored in the monitoring data. Several services (i.e., log files) running on the same machine have been grouped together with the monitoring metrics. Results?We have tested our approach on a real data center equipped with log files and monitoring data that can characterize the behaviour of physical and virtual resources in production. The data have been provided by the National Institute for Nuclear Physics in Italy. We have observed a correspondence between anomalies in log files and monitoring data, e.g., a decrease in memory usage or an increase in machine load. The results are extremely promising. Conclusions?Important outcomes have emerged thanks to the integration between these two types of data. Our model requires to integrate site administrators? expertise in order to consider all critical scenarios in the data center and understand results properly.