Resumen
The successful quality management of the external stone cladding system in production and installation stages is of vital importance to ensure the high quality of the completed system. Nevertheless, little research has been conducted in this area. This research aimed to report the current status of the external stone cladding system in the production and installation stages in Hong Kong. To do so, this paper examines its current practices and major issues occurred through case studies, questionnaire surveys, and interviews. The results revealed the insufficiency in control mechanism and quality control in the system in Hong Kong. Furthermore, the factors to ensure the quality of the two stages were determined. Lastly, this research suggested recommendations on the possible measures to improve the system quality: pre-testing of stone materials and anchorage system, quality assurance of suppliers and manufacturers, regular inspections and audits on production, and continuous site quality supervision and checklist. The findings and outcomes of the research could lead to actions to guarantee steady quality for the stone cladding façade.